Bellow find the answers to your frequently asked questions- Naturellement Luxe FAQ
WHAT SHOULD WE BRING?
You will only need your swimsuit and your hairbrush.
We provide you with linen, slippers, shower gel/shampoo, hairdryer and straightener.
HOW TO COME
Naturellement Luxe Paris is located at 15 rue du croissant 75002 Paris
Metro access : line 3 Sentier, line 8 et 9 Bonne nouvelle
Car access : Parking Vinci Place de la Bourse
2 wheel access : Parking is available in our rue du croissant
WHAT ARE YOUR RATES?
You will find our prices for the privates spa by clicking here
Our prices for solo and /or duo massages can be found here
For massage initiations, our prices can be found here
And for our Bachelorette parties, Birthday and group packages, find our prices here
We have a private spa with a jacuzzi, balneotherapy and a steam room. Our massage cabin has a massage table with a heating blanket as well as a head cushion for better comfort. A walk in shower is available in each cabin.
CAN WE SLEEP ON SITE?
This is a service that we want to put in place soon, but for the moment you can’t sleep there.
DO YOU HAVE A POOL?
Our private spa doesn’t have a swimming pool but a jacuzzi/balneotherapy.
WHAT IS THE DIFFERENCE BETWEEN THE SAUNA AND THE STEAM ROOM?
The steam room diffuses moist heat between 40°C and 60°c, the sauna diffuses dry heat between 60°c and 80°c.
WHAT IS BALNEOTHERAPY?
Balneotherapy is a treatment through baths diffusing hydromassage jets of water.
DO YOU ACCEPT HOLIDAY CHECKS?
We don’t accept holiday vouchers. You can pay for your service by credit card, cash or check
DO YOU HAVE ACCESS FOR REDUCED MOBILITY PEOPLE?
Our establishment has PMR regulatory doors, a removable access ramp, and a stair ramp.
A step is available to enter our jacuzzi/balneotherapy
You will find all the information on our bachelorette party formula by clicking on this link
DO YOU ACCEPT PREGNANT WOMEN?
Yes, we are happy to welcome pregnant women in our private spa with a few recommendations: spend between 2 to 5 minutes in the steam room, as much time as you want in the jacuzzi/balneotherapy.
We do not currently provide massages for pregnant women.
IS IT TOTALLY PRIVATE?
YES. Our spa is completely private, the operating mode will be explained to you upon your arrival, you will then be alone and independent.
IF YOU ARRIVE LATE?
If you are running late, please let us know as soon as possible.
Your delay time will be deducted from your service, we have a cleaning time and other clients who follow you and must respect their appointment schedule as we have respected yours.
WHAT ARE YOUR COVID PROCEDURES?
From the start, we provide you with hydro alcoholic get and a thermometer.
We have a dedicated time between each clients to clean and disinfect our equipment: The hammam and the toilets are disinfected with an anti virucidal product.
The jacuzzi/balneotherapy is emptied between each client, cleaned and disinfected with an anti virucidal product. Then refill with clean clear water.
The linen, sheets and slippers are washed at 60° then tumble dried.
CAN WE CANCEL OR MODIFY OUR RESERVATION?
Your appointment can be canceled or modified up to 48 hours before it.
HOW TO ORGANIZE A PROPOSAL/ENGAGEMENT REQUEST?
For any special requests, marriage or engagement, do not hesitate to contact us on 0142360607 or firstname.lastname@example.org in order to organize this event according to your wishes, we will be happy to organize it with you as best as possible.
S WEARING THE MASK MANDATORY?
Wearing a mask is mandatory as soon as you enter our establishment and for the massage.
IS IT POSSIBLE TO CREATE A GIFT VOUCHER?
All our services are available as gift vouchers on our website, they can be used for a year.
I HAVE A GIFT VOUCHER
To make an appointment with a Naturellement Luxe gift voucher, please contact us on 01 46 36 06 07 or email@example.com with your voucher number.
I HAVE A WONDERBOX/SMARTBOX
To make an appointment with a box, please contact us on 0142360607 or firstname.lastname@example.org with your voucher number
CAN WE ADD A SERVICE IN ADDITION TO OUR WONDERBOW
It is quite possible to add a service at an additional cost, for more information don’t hesitate to contact us on 0142360607
DO YOU SELL SWIMSUITS?
NO, bring your swimsuits, we don’t sell them on site.
HOW TO MAKE AN APPOINTMENT?
You can make an appointment
on our website via “online reservation” tab, by phone at 0142360607
or by email to the following address email@example.com